www.sellyhome.dkcustomer reviews on the shop
2025-06-27
Delivery was on time as expected 👏 But my wife complained to me about the delivery driver as he start to flirt with her the moment he entered our apartment and that make her feel uncomfortable.
I have a message for him if he continues that way he may not arrive to Poland alive again.
Store reply,
2025-06-28
We’re truly sorry to receive such a low rating, especially since the delivery was on time as expected.
However, we take your feedback very seriously – particularly when it concerns the behavior of delivery staff. We’ve already forwarded your comment to our logistics partner so they can investigate the situation properly.
We fully understand your concern – every customer (and their family) should feel safe and respected throughout the delivery process.
Thank you for bringing this to our attention – even if the message was… quite direct. We hope your new mattress brings restful sleep and that future deliveries are smooth and drama-free.
2025-03-02
Leveringen tog 7 UGER!!
Modtog efter 7 lange uger en meget gård, men fin Astra sofa.
Jeg har skrevet flere gange med kundeservice og de er flise til at svare. DOG bliver man total ignorer, når man beder om en form for kompensation for den meget lange levering.
Jeg anbefaler IKKE.
Store reply,
2025-03-02
Tak for din feedback. Vi sætter stor pris på al tilbagemelding.
Jeg beklager forsinkelsen i leveringen. Desværre har vi ikke altid fuld kontrol over leveringstiderne, når vi samarbejder med DB Schenker. Vi er dog glade for, at Astra-sofaen levede op til dine forventninger.
Hvis du har brug for yderligere assistance, er du velkommen til at kontakte mig.
2025-02-14
Meget fint skab. Dejligt nemt at samle. Lidt lang leveringstid, men det var der fint informeret om inden bestilling